We are looking for a dedicated Receptionist to handle client-facing duties as well as general office management tasks. When our clients walk into our office, we want them to find a friendly, smiling face and a helping hand.
The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong work ethic..
Greet guests and visitors as they approach the front desk and politely inquire into their reason for visiting
Check reservations to determine details and confirm reservation and room statuses
Provide visitors with information on guests’ room numbers (where allowed) and arrange for them to be escorted
Divulge information regarding the hotel’s facilities and services and encourage guests to make use of them
Operate the PABX system by responding to telephone calls and providing required information
Take and relay messages to staff members and guests and provide call back services
Handle hotel correspondence, emails and filing duties and ensure that advanced bookings are accurately punched into the system
Handle cancellations according to protocols and inform guests on waiting lists about slot availabilities
Provide information regarding room prices and costs of additional services, not part of the room package
Assist guests in checking in to their rooms and checking out, ensuring that all documentation is available
Qualified persons are advised to forward their CV / RESUME via email for immediate application consideration
We thank all applicants for applying. Only those under consideration will be contacted.