Luxury Travel Consultant
Ten Group
Cape Town, Western Cape, South Africa
2d ago

Are you

  • A travel consultant who loves working in the travel industry?
  • The person your friends always turn to for suggestions on their holiday destinations?
  • Always in the know’ about all the new hotel openings about town and best places to go on holiday to?
  • Someone who thrives in a fast paced and fun working environment?
  • Yes? Read on

    As a Travel Consultant you should expect a role that will be based predominately on phone and email. You will be fulfilling leisure travel requests on behalf of high net worth members, including luxury journeys, complex flight itineraries covering several destinations, European beach holiday packages and straightforward hotel bookings worldwide.

    Your exceptional customer service skills, commercial judgement, skilful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue and repeat usage of Ten for travel and other jobs throughout the business.

    The Company

    Ten Group are the global leader in quality lifestyle and travel concierge services. Growing at over 35% pa, the business has recently completed a successful AIM IPO, raising over £25 million to invest into the company, with a market capitalisation of £120 million.

    The business presently generates net revenues of over £35 million, with ambitious growth targets for the coming financial years.

    Tens of millions of wealthy people can now use Ten Group’s services via corporate schemes and a much smaller private membership network.

    Providing services from a 20-strong global office network, Ten have the model, team, platform, investment and ambitions to become the world’s largest and most trusted service.

    There is little doubt that they will become one of the iconic businesses of the next decade.

    To learn more about Ten Group’s culture and mission, a short video summary can be viewed . For a detailed, investor-focused description (including explanations of Ten’s unique digital product and customer analytics offering) please click .

    We are looking for :

  • Must have fleuncy in either French or Arabic
  • Energetic and motivated team players who enjoy the challenge of meeting and beating targets.
  • People who are passionate about delivering high quality personalised support and have excellent research skills.
  • People who can use their initiative and creativity to best meet the needs of our members.
  • Proven track record in European leisure sales as well as worldwide itineraries.
  • Experience in a retail environment or Tour operator is a must.
  • Previous experience working with Amadeus or a similar GDS is a must, ticketing experience is a plus.
  • Benefits

    We’ve assembled a three-part package to attract the very best talent :

  • An outstanding perks program too : we work with the very best brands in the world and our employee perks are taken directly from the types of things we do for clients including exclusive discounts, treats, access to gigs, invites to dinners, social events, industry employee rates at hotels / for flights, freebies, money-
  • can’t-buy experiences, etc

  • A competitive benefits package including extra holidays (+5 after Y1, +3 in Y3, month-long paid sabbaticals after Y5 etc), a bonus for some roles, employer-
  • contributed pension, discounted gym membership, etc

  • A competitive salary, benchmarked against a peer group of 10 of the most innovative technology companies in London
  • The environment is modern, friendly & vibrant and everybody who joins Ten has the opportunity to develop a rewarding career within an organisation, which is widely considered to be one of the best in the business.

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