Client Services Manager – Marketing and Communications
Initiate International
Cape Town
2d ago

A leading B2B information and marketing solutions company serving all segments of the travel industry have a great job opportunity for an outstanding, organized, proactive Client Services Manager to join their team in Cape Town .

You will provide improved communication and be more proactive, and responsive to, client needs, among a broader range of clients and prospects

Your key job responsibilities as the Client Services Manager in Cape Town will include :

  • Maintain and act on a client services tactical plan weekly (and daily), focused on highest priority accounts and activities
  • Communicate directly with clients and prospects (and their agencies), both for servicing current business and assisting in the prospecting of new business
  • Liaison with sales administration to ensure all needs regarding client campaigns, campaign pacing and available inventory on applicable digital products are met
  • Maintain a prospecting report for individual territories by utilizing competitor list, competitive publications, etc.
  • Implement marketing initiatives, in coordination with supplier marketing, directed to targeted accounts and territories
  • Assist Meetings Group Marketing team with marketing initiatives for a transition period
  • Perform other related activities as required
  • Requirements for this Client Services Manager job in Cape Town :

  • Previous experience in client services role within a media / advertising space
  • Degree in Marketing / Human Social Studies / Research preferred
  • Valid Driver’s License and own transport is essential
  • Excellent inter-personal relations, ability to manage client relationships effectively
  • Strong communication and interpersonal skills someone who is comfortable working on the phone and via email, communicating professionally
  • Team player who is able to develop and foster productive relationships
  • Ability to operate effectively and efficiently in an often-fast paced environment
  • Apply
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