Implementation Services Consultant
Networkers International (UK) Limited
Johannesburg, South Africa
9d ago

Introduction

Seeking a highly skilled Professional Services Consultant to join our implementation team. Position is responsible for providing implementation services in South Africa.

The position is based in Johannesburg with extensive travel in country.

Important

This position will be responsible for providing technical implementation services for 50+ healthcare facilities, alongside with our local partner, for a project duration of approximately 3 / 3.5 years

The Job

Implementation Service Consultant - 1 year renewable ( 3years project)

Location : South Africa (extensive travel)

Required Skills :

  • Fluency is required in English
  • Two years of experience implementing or integrating software applications
  • Good knowledge of network topologies and infrastructures
  • Healthcare IT experience, working with Clinical Information Systems preferred
  • Technical troubleshooting
  • Knowledge of HL7 and interface engines
  • Comfortable to work in a hospital environment
  • Some experience working with bio-medical devices would be positive+++
  • Primary responsibilities and activities include :

  • Works very closely with the Service Account Manager assigned to oversee the delivery to this account
  • Collaborate on a daily basis with our local partner who will manage the implementation locally
  • Provide implementation and on-going support services
  • Escalate issues to Engineering and Support Management as appropriate
  • Work with customers to guide them in the selection and scaling of the client' solution which best suits their specific technical and infrastructure requirements (Technical and Clinical Workflow Requirements, Device Inventory, Test Labs, HIS Integration, etc.)
  • Perform feasibility study and solution designs when required
  • Execute onsite software and hardware configuration / setup / testing
  • Provide onsite end user training
  • Maintain high levels of customer satisfaction and manage expectations with clear and frequent communication
  • Meet with customer to understand project objectives and coordinate activities and issues resolution
  • Create and present professional demonstrations utilizing Microsoft PowerPoint.
  • Occasional travel to Europe for product training
  • The job requires business travel of 50-70%. The position requires a high degree of autonomy and accountability, with the ability to work both independently and within a team.

    Excellent problem solving and critical thinking skills are necessary to successfully present the clients' message to individuals and groups in a professional manner

    Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

    Gattaca Plc provides support services to Networkers and may assist with processing your application.

    Apply
    Add to favorites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form