Service Desk Administrator_U1-Entry
NSC Global Ltd
Cape Town, ZA
13d ago

Returning Candidate?

  • Posted Date 3 hours ago(09 / 07 / 2018 14 : 30)
  • Essential Function

  • Co-ordinate all purchase order requests / queries whether internal or external
  • Manage phone calls and email correspondence in-line with business requirements
  • Communicate with both internal and external customers to a consistently high standard
  • To log incident information on Incident Management Systems accurately and efficiently in line with the Global Service Desk Processes & Procedures
  • Coordinate office activities and operations to secure efficiency and compliance to company policies
  • Submit timely reports as assigned
  • Assist colleagues whenever necessary
  • Technical

  • Secondary School Education Certificate
  • Knowledge of IT and Communications / Network peripherals / Products
  • IT Qualification (preferable)
  • Non-Technical

  • Good English communication skills (verbal / writing)
  • Exposure to an outsourced Global IT environment (advantage)
  • Quality Orientated
  • Attention to detail
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