Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-
leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth.
We now need a talented and resourceful individual to help us fulfil our business objectives and build customer loyalty.
Key Responsibilities / Accountabilities
Preferred Qualification and Experience
Institute of Bankers or related qualification is an advantage
FAIS credits and RE5 essential
1-2 Years branch banking experience, with exposure to customer service.
Knowledge / Technical Skills / Expertise
Sound knowledge of laid-down policies and procedures relating to customer service
Sound knowledge of banking products / services and the procedures underpinning them.
Knowledge of the Code of Banking Practice.
Knowledge of the new Delivery System as it relates to enquiries.
Basic knowledge of the functions of the various departments within the branch.
Attendance of relevant SBSA training courses, e.g. KYC, FAIS, communication.
Knowledge of the Financial Advisory and Intermediary Services Act.
Understanding and support of the bank’s multi-channel environment.