Junior Solution Specialist
Hi-Tech Recruitment
Cape Town, ZA
10d ago

If you are passionate about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services, then this is an opportunity that would mirror our client’s vision.

Through a culture of excellence, partnership and fun, our client attracts and empowers staff with an inspirational work experience, world class software and globally renowned suppliers and partners to deliver services and solutions to their customers, helping to secure and enhance their IT reputations.

As a Junior Solutions Specialist, with 1 / 2 years IT (Networking) experience, other essential skills you must have are :

  • Networks, Telecommunications and / or Security experience
  • An ability to remain committed and focused despite setbacks and objections
  • Able to assist Sales via Channel Partners as well as clients directly
  • Have a strong ability to communicate verbally
  • Assisting Marketing with marketing collateral
  • Supporting the Sales Team with pre-sales support and specific solution designs and presentations
  • You will be trained certain core competencies, however you should have some knowledge of :

  • Understanding of monitoring technologies including, but not limited to, taps, packet brokers, application performance monitors, Fault / Performance / Configuration management software
  • Maximizing the value of the product to clients.
  • Representing the customer’s requirements and perspective
  • Building and maintaining relationships with stakeholders (Services, Development, Clients)
  • Product / module specialist (user) and be a Go-To Guy
  • Conduct Operators Training for clients
  • Report / Proposal writing skills would be beneficial
  • Monthly Reports on Progress / Timelines / Impediments
  • Product literature including demo and presentation materials per module
  • Minimum requirements :

  • Between 1 and 2 years IT experience
  • A+, N+ or similar qualifications.
  • IT Diploma or IT Degree would be beneficial
  • If this is a career opportunity that you’d like to peruse, submit your CV with :

  • All previous employment (even if not related) with experience gained, duties and responsibilities and reason for leaving
  • Technical competencies
  • Qualifications and Training
  • Other Benefits : Medical Aid and pension

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