Manager Production
Stanbic IBTC Bank
Gauteng, South Africa
4 months ago

Job Details

Retail & Business Banking

Job Purpose

  • To execute analytics algorithms and prototypes onto the relevant platforms, enabling the CIA run-the-bank operation. This includes developing the technical components in support of enabling, implementation and productionalisation of the Customer Insights and Analytics (CIA) intelligence engines (e.
  • g. Next best Action, Smart2), and covers the end-to-end lifecycle including development, testing and production environments.

    Key Responsibilities / Accountabilities

    Maintenance and execution of the Production framework

  • Maintains and runs the production function of CIA, enabling the CIA run-the-bank operation and its internal insights and analytics generation and delivery processes.
  • Codes and executes on the production framework for insights, analytics, customer life-cycle management and pricing and profitability inputs and outputs.
  • Runs the production back-end batch platforms under CIA control (e.g. CIM, NBA, BoB, Smart2, Quicksilver), as well as their feedback loop and success measurements.
  • Measures :

  • Error- and failure-free batch runs in 96% of the time for the run-the-bank.
  • CIA data and production requests fulfilled at 96%.
  • Strictly followed governance.
  • Risk control procedures are implemented effectively.
  • Productionalisation

  • Creates rules for how to code analytics prototypes in order to make them suitable for subsequent productionalisation, and accepting such prototypes from the CIA areas.
  • Transforms and recodes accepted pre-production prototypes into suitable production code.
  • Constructs and tests finalised production batches, and provides them for a scheduled production execution.
  • Measures :

  • Efficient recoding and optimisation of pre-production prototypes.
  • Error-free batch runs after code productionalised.
  • CIA productionalisation requests fulfilled at 96%.
  • Strictly followed governance.
  • Risk control procedures are implemented effectively.
  • Accountability

  • The jobholder will recode and productionalise prototypes, and execute the related batches; identifies issues quickly and has the ability to follow a complex interrelated set of issues without difficulty.
  • The jobholder will deal with high operational urgency and apply evaluative judgement under stress when executing the CIA production.
  • The jobholder decides autonomously how to deal with the listed issues, and has full responsibility for the CIA batch runs.
  • The jobholder is expected to continuously conduct research and consult (internally and externally) in order to come up with innovative approaches to problem solving related to production execution.
  • The jobholder conducts root cause analysis and develops appropriate and sustainable production solutions; develops solid set of thorough recommendations, synthesises findings well, and works together with senior managers in a structured and efficient manner to prepare and execute in the bank’s environments.
  • The jobholder will work within an ambiguous environment, will be expected to introduce discipline, rules, guidelines and approaches to implement and productionalise analytics inputs and outputs.
  • Preferred Qualification and Experience

  • BSc Degree in IT and Computer Sciences
  • 5 7 years knowledge of the bank’s IT production and operational environments, data content and structures, data engineering and domain knowledge;
  • exposure to IT operationalisation and production; proficiency in code, software and IT process operationalisation, combined with sufficiency in the insights and analytics principles and value creation;
  • knowledge of analytics and business intelligence principles, data intelligence value chain and commercialisation

    Knowledge / Technical Skills / Expertise

  • Detail Orientation
  • Project Management
  • Advanced Programming and Computing
  • Data Science and Advanced Analytics
  • Data Engineering and Domain Expertise (DE&DE)
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