FMCG Client Relations Officer
Drake International
Kwazulu Natal , Durban
7d ago

Synopsis

Well established organisation trading in FMCG seeks a Customer Relations Officer reporting to the Operations Support Manager.

SALES

  • To drive through regular telephonic contact, sales and required service levels of specific key accounts
  • To ensure turnover achievement by soliciting sales
  • To process orders and placement thereof with the relevant suppliers
  • MEMBER MANAGEMENT

  • To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently
  • To ensure the timely dissemination of critical information
  • To ensure the service and different value added services we offer our members are delivered in an excellent manner.
  • SALES ADMINISTRATION

  • To manage and negotiate the deal request process,
  • To complete the required administration and controls efficiently and accurately
  • Process all orders on the system to Company standard
  • Requirements

  • FMCG Industry is advantageous
  • Good command of English language
  • Skills : interpersonal, communication, selling skills, problem solving
  • Attention to detail, focus, self-disciplined & self-managed, strong work ethic
  • Minimum qualification : Grade 12
  • Package

    Cost To Company Incl Benefits

    Kwazulu Natal - Durban

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