Senior Specialist: OE & Change
Johannesburg, Gauteng, South Africa
11d ago

Vodacom is a Leading African Mobile communication company providing wider range of communication services including mobile voice, messaging, data and converged services to over 73.

6 million customers.From our roots in South Africa, we have grown our mobile network business to include operations in Tanzania, DRC, Mozambique and Lesotho.

The mobile networks cover a total population of approximately 200 million people.Through Vodacom Business Africa (VBA) we also offer business managed services to enterprises in over 40 countries across the continent.

Vodafone is the majority shareholder of Vodacom and has a 65% share.

We’re at our best when we lead and over the past 20 years, as the Company that pioneered mobile in South Africa, Vodacom has achieved a remarkable list of firsts.

We’re immensely proud to be a leader in our field and are 100% committed to continue trailblazing.

  • We employ individuals who are as passionate about customers as we are. We are truly Customer Obsessed which means that we are passionate about exceeding customer expectations;
  • work relentlessly to really understand the customer; look at decisions through the customer’s eyes and take personal accountability for the customer experience.

    We are recruiting for a G- Band Role in HR.

    The role is accountable to lead the Organisation Effectiveness (OE) agenda for defined business units within Vodacom South Africa and will be required to provide subject matter expertise and guidance to the International OPCO HR teams as required.

    The role will support and enable Organisational Effectiveness & Change strategy through identifying and leading the development and implementation of OE projects and initiatives that will include, amongst others, organisation design and diagnosis, data analytics, organisation effectiveness & efficiency, maintenance of organisational job architecture as well as change and cultural transformation.

    The incumbent will be required to partner and share expert knowledge and best practice in an agile fashion with various internal stakeholders such as HRBPs and line executives.

    Key accountabilities and decision ownership :

    Work closely with functional leaders, executive leaders and HRBPs to align functions to the business strategy through proactive and continuous diagnosis of organisational effectiveness, organisational sizing and implementing sustainable organisational improvements

    Support company-wide digital transformation projects as well as business unit specific change and transformation initiatives through effective micro and macro level organisation design

    In partnership with the relevant HRBP, develop and drive a continuous efficiency agenda for defined business areas by assessing and improving OE metrics such as average span, deepest layers, management ratios, ineffective line managers, employment costs and other metrics.

  • Shape and influence future thinking around organisational operating models and design, ways of working, efficiency and managing change by drawing best practice from Vodafone Group teams and external market sources;
  • Drive simplification and reduce duplication of activities & processes within defined business environments by sustainably re-

    focussing resources to new revenue streams and / or strategic enablers through detailed analysis.

    Create a strong and effective partnering relationship with the relevant HRBP(s) to add business value by enabling the HR priorities.

    Support HRBPs with effective workforce planning through monitoring permanent and contractor employment costs / headcount

    Contribute to innovative approaches to projects and initiatives, effective problem solving as well as a culture of new idea generation, calculated risk taking and knowledge sharing.

    Key Competencies :

    5-8 years’ relevant work experience with proven exposure to organisational effectiveness (organisation design & operating models), and organisation efficiency

    Proven exposure to business restructuring, transformation and people change initiatives (incl. working with senior business leaders)

    Knowledge and exposure to agile organisation design and methodology

    Understanding and experience of workforce planning (headcount & employment cost)

    Strong relationship building and partnering skills

    Good understanding of Telco Businesses and operating at a tactical level across multiple business and geographies

  • Advanced experience in Ms Excel and strong analytical skills (incl. problem structuring and numeracy;
  • Must have experience and technical / professional qualifications :

    Matric (Essential)

    3yr Degree / Diploma in (BA, BCom or other relevant qualification) (essential)

    MBA or Postgraduate degree in Human Resource Management or related field (advantageous)

    Min of 5 years’ experience in OE and Design (with at least 2 years at supervisory level) (essential)

    MBA from a leading business school (desirable)

    The base location for this role is Midrand, Corporate Park

    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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