IT Support Professionals Job Section : Africa TechnologyReference : 90197666 Build a career as a Data Centre Operator (Level 2) Your job Purpose : Responsible for the monitoring and operational support of the organization’s systems under the control of Barclays Africa’s Command Centre;
including incident handling, availability and performance monitoring, conduct problem resolution and administration within the IT Command Centre according to company procedures and standards.
Responsibilities include :
Ensuring availability of servers to meet business requirements
Performing maintenance, upgrades, replacements in the server environment
Monitoring server environment performance and utilization, and recommend actions for improvement
Progress installation, de-installation, cabling change requests
Configures the infrastructure environment as required by the service being implemented
Provide back-up for their Team Leader and / or Head of GDC Support at meetings when appropriate
Knowledge and use of the change / configuration management system Service Now
Is capable of doing X86 / Intel based hardware support
Will perform standby when required on hardware calls
Analyze system logs and identify potential issues with server systems
Perform regular system monitoring, verifying the integrity and availability servers
Essential / Basic Qualifications
National Diploma / Higher Certificate (ITIL Service Management) (NQF level no. 5)
5 years technical experience in an IT Command Centre
Knowledge of advanced Server administration and monitoring tools
Minimum 4 years’ Server Management experience
IT Service Management Experience would be an advantage
Minimum 3 years’ Financial Services Industry experience
No criminal record
You will receive valuable benefits like medical aid, pension fund, preferential banking rates, funeral cover and well -being program.
You'll also enjoy a company spirit that believes in giving our employees the freedom to do a great job, and the support to reach their ambitions in the future Ready to apply?
There are four stages in our application process :
Application : On our application form we ask for information like your contact details, education and work experience.
You will also be required to upload a CV, so it's a good idea to have this ready.
Online Assessments : We'll then ask you to complete online assessments if you have passed our minimum screening criteria.
You will also receive an email with the link to these assessments so you can complete them when it suits you best. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles.
Interview : If you are successful in our assessments we will contact you to conduct a brief telephonic interview before we invite you to attend a face-to-face interview.
Outcome : Following your interview we'll be in touch within five working days to advise you of the outcome.
We are committed to employment equity when recruiting internally and externally. Preference will be given to suitably qualified individuals from previously disadvantaged groups in South Africa.
For new opportunities and exposure ... Apply today, and take your career to the next level. If you have not received a response to your application in 15 days please consider your application unsuccessful.