A client in the Financial sector is looking for a Data or Reporting Analyst with experience in Perl and MySQL. Also experience in JIRA, Active Directory and ITSM is essential.
The position is for a 6 months contract in the Northern Suburbs of Cape Town
The Data Analyst role in the Service Management area will be responsible for providing detailed insight into the operational efficiency of its internal processes by analysing and reporting on data generated by these processes held in Jira Service Desk.
The reporting will be provided either through a web front end or possibly through MS Excel.
Principle Duties and Responsibilities
Interacting with the department and business staff to identify appropriate data analysis requirements
Generating scripting to efficiently extract required data from Jira Service Desk and possibly other data sources, for example a CMDB, analyse and then generate reports.
Monitor and optimise existing processes to ensure system performance is maintained.
Develop web based interfaces to extend users ability to interact with process data.
Extend other data sources, for example the CMDB, to manage further information that can be used to augment current reporting.
Experience and Qualifications
At least 2 years’ experience in data analysis and / or data management
A strong working knowledge of Perl and its use in building web sites.
Experience with ModPerl would be a significant advantage.
A strong working knowledge of Apache would be an advantage
Experience with MySql and PostgreSQL databases is a prerequisite. Strong SQL skills will also be required.
Experience with Microsoft technologies is required especially with Windows and MS Excel.
ITIL awareness would be beneficial.
Strong Communication and relationship building skills
Strong analytical and logical skills
Ability to make decisions
Tried and tested conflict resolution skills
Strong operational focus and the ability to work in a pressurised operational department
Must be able to evaluate and direct
Position based in Cape Town. May be required to travel to Centurion periodically.