Junior Business Analyst: Electronci Paym
African Bank
Johannesburg North , ZA
5d ago

Job Description

Documenting user requirements, producing business cases, and functional requirements specifications.To provide high-quality, innovative solutions to business problems based on a strong partnership between users, management and IT.

Conduct JAD sessions, co-ordinate with business and developers.Perform Testing.Manage and test production bugs and fixes

Minimum Education

  • Tertiary QUALIFICATION PREFER ,Certificate program in business analysis
  • Minimum Experience

  • 1 year working experience in writing functional specifications
  • Critical Competencies

  • Analytical Skills and problem solving
  • Attention to detail
  • Communication skills
  • Compliance
  • Excellent use of CASE tools
  • Information gathering
  • Knowledge of ABIL systems and a high level understanding of Payments based on the industry standards (PASA Payments
  • Association of South Africa),Gazelle,Sphinx,Exactus,Tallyman,Card systems.
  • MS Office
  • Presentation Skills
  • Problem solving
  • Quality Assurance Skills
  • Resilience
  • Results & deadline driven
  • Technical Writing Skills
  • Organised
  • Positive attitude and willingness to learn and share information
  • Key Result Areas

    Maintenance of the quality of all functional specifications

  • Participate in Joint Application Design (JAD) sessions to give input and provide feedback on specifications
  • Review specifications and provide advice on completeness and accuracy and correct where necessary
  • Check that all relevant parties have signed, understand and agree to the requirements and specifications
  • Coordinate spec handovers to development managers / IT Testers

  • Arrange specification handover meetings between Business Analysts, Development Managers, Developers and IT Testers to ensure common understanding of business needs
  • Monitor and resolve queries raised by Developers and Testers
  • Coordinate unresolved queries with Business if not present during handover
  • Monitor that specification is updated with any additional requirements
  • Draft functional specs

  • Establish business requirements from users
  • Research system implications and solutions in conjunction with IT
  • Document the requirements and solutions
  • Circulate for review, arrange JAD’s and update specification and obtain sign off from stakeholders
  • Test solution as developed and sign off results for acceptability before and post implementation
  • Establish business requirements from users

  • Provide advice and review the quality of business requirements documentation
  • Compilation of systems documentation and maintenance thereof
  • Ad hoc duties

  • Follow up on finalisation of outstanding functional specifications
  • Provide systems training to the business from time to time
  • Update, test and sign off change requests and review implementation plans and test results before deploy
  • Investigate and resolve system bugs
  • Customer

  • Create and maintain productive relationships with internal and external clients by providing advice and assistance
  • Create understanding of the real’ versus perceived’ need through experience and expertise while complying with company polices legislation and regulations
  • Keep the client informed about progress through written communication, telephone communications and / or face to face meetings
  • Build a positive image by exceeding client expectations at all times
  • Treat internal and external customers fairly at all times
  • Apply
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