Senior Connectivity Installs Engineer
Dimension Data
Johannesburg, South Africa
11d ago

Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?

If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees.

You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.

You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.

You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success.

You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams.

Great work. Great opportunities.

Want to be part of our team?

As a Senior Connectivity Installs Engineer they will be responsible for install engineering and technical work effort and in ensuring quality standards in the production of end services.

What you'll be doing

  • Assist in managing and allocating engineering project resources
  • Be able to support, maintain and troubleshoot complex customer specific MPLS based networks, including all ISP and telecom related services based on an IP core.
  • Be able to assist customers with new requests, manage change and installationsHigh Profile / Low Level Installs, Configurations, Updates and Decommissioning of Services
  • Manage technical escalations
  • Assist in facilitating formal and informal training programmes (This is a direct response to better manage the resourcing and skills shortage)
  • Responsible for operational improvement projects aid in improving provisioning times
  • Coaching and mentoring
  • Consulting to clients and rest of business
  • The candidate will be client facing, calling clients, meeting if required and will interact with clients on a daily basis;
  • The candidate will be in charge of escalating to various Service Providers and third parties as and when required
  • What would make you a good fit for this role?

    Education, Training and Experience

  • Grade 12 (Matric)
  • MPLS Essential
  • Minimum 3-4 years as a senior network engineer
  • Work under pressure, be able to multitask and manage client escalations along with other routine tasks
  • Personal Attributes and Skills Required

  • Logical
  • Analytical problem solving skills
  • Resourceful
  • Technical aptitude
  • Strong interpersonal skills
  • Take charge (Ownership)
  • Excellent Communicator (written and spoken)
  • Stress tolerant
  • Good relationship builder
  • Instill of sense of confidence
  • Join our growing global team and accelerate your career with Dimension Data. Apply today.

    Diversity in Dimension Data

    Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.

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