Position Description :
We’re looking to add great new talent to our Infrastructure team. If you have proven relevant experience and skill with the ability to problem solve in a highly pressurized and deadline driven environment then we invite you to join our drive to develop world-
class team. With a robust strategy focusing on People, Process and Technology, we believe that our culture and the quality of our people are our greatest strengths.
As such, we need to employ top talent to support our key business functions.
With a vision to be the leading fashion lifestyle retailer in Africa, The Foschini Group (TFG) consists of 22 leading fashion retail brands across various lifestyle and merchandise categories.
TFG’s footprint comprises 3 328 outlets in 34 countries spanning five continents with more than 23 400 employees. We are an innovative force with a passion for retail.
TFG’s IT division provides innovative, strategic and cost effective ICT solutions and professional services to TFG and its subsidiaries.
Working for TFG means; working with highly talented professional individuals, who are passionate about collaboration, creativity and working towards successful customer service.
Key performance areas :
Daily server system maintenance and monitoring
Daily Active Directory maintenance and service monitoring and health checks
Supporting applications on Windows servers and providing 3rd level support
Problem resolution and fault finding
Windows server administration, support and disaster recovery procedures
Ensuring that security standards are adhered to
Testing and evaluating new server software products and server-related hardware
Providing technical assistance in projects
Providing support and technical advice
Documenting and updating server administration, disaster recovery and security procedures
To qualify for this position you will need :
Relevant tertiary qualification
Microsoft Certified Systems Engineer (Windows Server)
5 years relevant working experience in relation to : Strong organizational and planning skillsMicrosoft Windows Server and Desktop Operating SystemsNetwork protocols (TCP / IP)Windows Server Systems (i.
e. Exchange, Active Directory, Terminal Services, IIS)Technical Project ManagementITIL or similar service management principlesFamiliarity with HP server hardware platforms would be an advantageVMware vSphere 6
Excellent attention to detail, analytical and problem solving skills
A strong service orientation
To provide customer service as per agreed SLA’s
To be deadline and target driven
Excellent communication skills, communicate effectively at all levels & liaise with the support teams and various divisions
Excellent listening, questioning and documenting skills
Ability to work independently, as well as within a team
Ability to work under pressure and display initiative
Strong administrative skills
To be reliable and able to work flexible hours
Ability to innovate and be able practically implement