Senior Systems Engineer: Infrastructure
Business Connexion (Pty) Ltd
7d ago

Job Description

Under general supervision , you will be responsible for installation and modification of IT infrastructure. Operates closely with customer to determine requirements and resolve problems.

Provides general technical. consulting on systems to customers and field service engineers. Co-operates with sales and support personnel on customer requirements and needs.

Assists junior and new staff members in technical functions.

  • Take cognisance of industry compliance requirements
  • Be aware of changes in clients operational and medium to long term objectives and ICT requirements
  • Understand the current BCX service model
  • Be aware of SLA / OLA requirements
  • Have a conceptual understanding of the Service delivery model.
  • Awareness of latest updates of Service Catalogue which form the basis of Service delivery
  • Alignment with Client Services Models
  • Awareness of emerging and current technology.
  • Applications Support
  • Capacity management
  • Change Management

  • Database Administration
  • Data Analysis
  • Documentation / Technical Authoring
  • Hardware / Software Installation
  • Porting / Software Integration
  • Systems Integration
  • Systems Testing
  • Pre-Sales Support
  • Educational Background :
  • NQF 4 (matric)
  • NQF 4 (matric)
  • MCSA (Microsoft Certified Systems Administrator) / MCSE Certifications essential
  • HP / IBM / EMC Storage management tools
  • Previous Experience :

    Minimum 6 - 8 years’ experience in an IT environment.

    Core Competencies :

    Client Excellence Orientation

    Team work

  • Analytical thinking
  • Verbal communication
  • Apply
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