Branch Manager/Retail Manager
Drake International
Western Cape , Cape Town CBD
27d ago

Synopsis

Successfully manage all production processes and inspire the Print room staff to maintain company standards of excellent quality and to meet customer demands and time constraints.

At the same maintain a motivated, inspired & positivity within the staff team of the Print Room.

Duties :

  • To establish a fun atmosphere and a space where customers want to hang out and create.
  • To meet and ensure that staff meet production time constraints as advertised.
  • To meet with and attend to customer needs and full satisfaction of their needs.
  • To handle & follow up on urgent production work in PR.
  • To keep the staff motivated, positive & inspired in PR.
  • To address staff issues within the scope of the BCEA & LRA.
  • Customer satisfaction.
  • Maintain excellent standards of quality.
  • Any other reasonable tasks / duties as delegated by the Director(s).
  • Requirements :
  • Matric
  • Matric
  • 5+ year’s proven experience in the leadership of staff
  • Proven experience managing a large team of +20 staff members
  • Experience working in a direct customer facing environment
  • Open to working on Saturdays
  • Western Cape - Cape Town CBD

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