Customer Service Agent
Circa Staffing Solutions
CPT , CBD
8d ago

If you are passionate about traveling and you are fluent in German, then this opportunity is for you! Our client who operates a Call Centre for a renowned airline and their partners is looking for s to join their dynamic team urgently.

Foreign applicants welcome : Apply directly on rishika intellistaff.co.za

Reporting to : Team Leader

Mandatory : Foreign Language Proficiency (Verbal and Written German)

Duties

  • General flight reservations
  • Direct sales
  • Fare information
  • Baggage claims
  • Loyalty programs
  • Online and travel agent support
  • Personal Profile

  • Excellent English language skills (written and verbal)
  • Excellent foreign language skills German (written and verbal MANDATORY)
  • Successful completion of secondary education
  • Computer literacy
  • Flexibility to work shifts 24 / 7 Call Centre
  • Exceptional service and sales orientation
  • Ability to work in a team
  • Responsible work ethic
  • Preferences

  • Experience with aviation reservation system Amadeus
  • Certification or diploma in Travel and Tourism
  • Experience / training in a similar position
  • Benefits : Travel discounts / Medical and Provident Fund contributions

    Please note that this position involves Night Shifts!

    Other Benefits : No

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