Staff Account Manager - Digital Sales
General Electric Company
Johannesburg, South Africa
9d ago

About Us :

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive.

Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary :

The Staff Account Manager - Digital Sales will be responsible for identifying sales opportunities within existing and new accounts, identifying, managing and solving conflicts with clients and meeting time deadlines for customer accounts among other responsibilities.

She / he will drive key activities, including prospecting, strategy planning, executive relationship development, discovery assessment, pilot and SmartStart program’s, GE IP ecosystem coordination, etc.

Essential Responsibilities :

In this strategic Sales position, the Staff Account Manager - Digital Sales will be responsible for identifying sales opportunities within existing and new accounts, identifying, managing and solving conflicts with clients and meeting time deadlines for customer accounts among other responsibilities.

She / he will drive key activities, including prospecting, strategy planning, executive relationship development, discovery assessment, pilot and SmartStart program’s, GE IP ecosystem coordination, etc.

They will work closely with the other staff members in all GE businesses to drive and lead growth in service, software, and outcome-

driven revenue generation. She / he will partner closely with leaders to drive the creation and development of an overall sales readiness vision in the context of our expanding global business.

  • Develop a solution selling framework for GE business tailor deal lifecycle, enablement deliverables, required resources, technology support, maturity model, sales methodology etc.
  • Establish a deep understanding of customers’ business needs by creating value to customers for our solution footprint.
  • Add value to the customer’s business and maintain a goal oriented approach to the business partnership.
  • Demonstrate to customers how they benefit by partnering with GE and how our solutions deliver results.
  • Aggressively develop and drive a sustainable commercial and solution strategy across multiple customer divisions and geographic poles that is aligned to the agreed account goals.
  • Develop and execute an Account Playbook that formalizes the go high / go low strategy for the Enterprise account. Where applicable, develop a joint Governance process with executive sponsorship that aligns along the following pillars Commercial, Product / Technology, Implementation and Support.
  • Leverage the Big GE by coordinating across multiple GE divisions to solve customer challenges and enhance value and loyalty through the introduction of GE Corporate programs.
  • e.g. Industrial Internet, Minds + Machines).

  • Analyzes sales pipeline and maintains an array of opportunities to ensure that sales goals are achieved.
  • Actively grow and maintain a multi-year account plan that will be shared globally with parts of our business including Marketing, Product Management, Sales, Professional Services, and the Development teams to ensure coordination across the business.
  • Ensuring a Professional Sales Experience for customers during all aspects of sales process and touch points including : Formal meeting agendas, formal follow-
  • up stating sequence of events and next steps in writing, and issue resolution in a timely fashion.

  • Formulates the winning proposals based on a cohesive strategy that leverages deep knowledge of industry, customer and GE product.
  • Qualifications / Requirements :

  • Bachelor’s Degree in business, marketing or related discipline / or equivalent.
  • 8+ years of software industry experience minimum with proven track record.
  • Legal authorization to work in the South Africa is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
  • Must be willing to travel, depending on business requirements.
  • Must be willing to work out of an office located in Johannesburg, South Africa.
  • Must have valid authorization to work full-time without any restriction in the role’s location.
  • Desired Characteristics :

  • Strong interpersonal skills, including creativity and curiosity with the ability to effectively communicate and influence solution direction to both technical and non-
  • technical audiences alike across all organizational levels.

  • Proven track record of account management and sales success.
  • Understand the various financial instruments used by customers to conduct business.
  • Strong negotiation and sales leadership skills.
  • Locations : South Africa; Johannesburg

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