DATA ANALYTICS & WORKFLOW SOLUTIONS ANALYST
BPR Personnel
Rosebank, ZA
3d ago

Document Management System (DMS) / Workflow

  • Provide subject matter expertise on the electronic documents management system and automated
  • Analyse business use of documents to better integrate document storage and retrieval with business processed
  • Engage with business solutions analyst, and other key stakeholders to provide guidelines and integration details for new dashboard and workflow automation requirements
  • To work with Solutions Analysts and Business to automate manual business processes
  • To Propose and develop new workflow / processes, participate in testing and realization
  • Apply best practice, business rules and also ensure compliance to policies (security, document retention, etc.)
  • To perform maintenance changes to existing DMS, and workflows / processes as required
  • Constant evaluation of current workflow automation to ascertain possible changes for greater flexibility, and more efficient results
  • Provide functional support and advice related to the document management system
  • Analyse business use of documents to better integrate document storage and retrieval with business processes and identify potential workflow needs
  • Assist with development and deployment of training related to DMS and automated workflows
  • Perform daily maintenance of the DMS and automated workflows (File cabinets, document trays, user / role / member administration and automated workflow operations)
  • Business Intelligence (BI)

  • To ensure understanding of the subject matter through relevant liaison with business solutions analyst and other key stakeholders
  • To facilitate the prioritization of BI projects, together with business solutions analysts and management, in consideration of competing business interests
  • To translate business requirements into specifications that will be used to implement the required reports and dashboards, created from potentially multiple data sources
  • To build and provision the relevant dashboards and workbooks as per business requirements
  • To obtain formal sign-off and ensure proper and full handover of built dashboards to business owners and encourage take-
  • up and usage of the dashboards

  • To identify business opportunities for information usage through the initial interactions / development of dashboards,
  • To articulate the business value of information usage
  • To improve on and streamline processes regarding data flow and URL Disabled to improve data accuracy and value
  • To provide support as required to ensure the availability and performance of developed reports and dashboards for business users
  • To advise and evaluate feasibility of implementation based on the requirements submitted
  • To continuously develop / enhance existing BI solution.
  • To market the successes and use cases / possibilities of the BI tool to the entire organization through daily interactions
  • Establish and enforce technical standards for deliverables of BI projects
  • Manage current and future needs in data design and content
  • Interface with information systems teams and business stakeholders
  • To continue to investigate and evaluate emerging BI technologies
  • To periodically review all data content in the BI environment to identify opportunities for improvement of problem avoidance
  • To manage requests for changes and prioritize work based on business needs and available resources
  • To provide or facilitate training and assistance to users for generation of ad-hoc report
  • Relationship Management

  • To ensure strong relationships and understanding of requirements, with business and information systems stakeholder
  • Works with group contacts and counterparts well, ensuring good relationships are maintained and that local and group environment and context is understood
  • Works well with suppliers to ensure good understanding and support of the environment, as required
  • To generally develop and maintain strong relationships with employees and management (Group and local), suppliers and other key stakeholders as applicable, and ensures that good communication lines are open
  • HSEQ

  • To ensure that risk management elements and identification of business-critical services / applications are incorporated into each responsibility, as applicable
  • Maintains a safe work environment by following all relevant rules, standards and policies and actively seeks to know them and understand them
  • To develop policies, procedures, works instructions as applicable to the key job functions.
  • To always work with the key values of the organisation being top of mind, i.e. Safety, Respect for each other, pioneer spirit, stand together, performance minded,
  • To maintain strict confidentiality with regard to information.
  • Other

  • To be available for business continuity for defined, critical applications should they be required.
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Updates job knowledge by participating in educational opportunities; reading technical publications, identifying and attending relevant training and ensures these are requested as part of the annual employee performance review
  • Qualifications / experience required

  • IS diploma or degree an advantage
  • Business Analyst qualification
  • Solid all-round understanding of IS environment
  • 5-7 years eexperience working in an Information Systems environment
  • Good competency with MSOffice suite of applications
  • Excellent competency (advanced) in Excel functions
  • Knowledge of coding an advantage
  • Previous experience with Document management systems, automation or business intelligence tools
  • Key competencies include excellent analytical ability, excellent reporting skills, highly structured and self-motivated individual, excellent communication and interpersonal skills, ability to plan and organise time, self and work in order to achieve objectives and targets, ability to work under pressure
  • English is the working language
  • Apply
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