Senior Project Manager
Yawee IT Solutions
Gauteng, ZA
7d ago

One of my client in the IT Industry is looking for a Senior Project Manager who has manager IT project within call centre environment.

Requirements :

  • Formal Education
  • PMP certificate
  • Prince 2 advantageous
  • At least 6-8 years project management experience, preferable multi-national technology service environment
  • Proven Client engagement experience
  • Customer experience
  • Call centre integration and deployment
  • Call centre management systems integration and development
  • Nice voice recording
  • Workforce management (Nice, IEX)
  • Avaya voice
  • Avaya multimedia
  • Voice IVR (Interactive Voice Response)
  • Voice Biometrics
  • Apply
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