Cloud manager will work on softwares and technologies designed for operating and monitoring applications, data and services residing in the cloud and ensure cloud computing-
based resources are working optimally and properly interacting with users and other services.
To ensure that Vox Telecom’s Cloud Services and solutions are successfully marketed and sold to the South African market.
This includes making sure the solutions are top of mind and understood with customers and within the Vox sales force. Assisting this team in a pre-
sales role. Managing P&L for each product line. Reviewing new technologies and introducing relevant technologies to the business
Pipeline Management per Product Line
Assisting the Vox sales force in concluding Cloud deals on existing and new Vox accounts
Assist in defining sales approach for market conditions
Facilitate and conduct training and assist in development of training material for various channels to market
Ensure own technical proficiency and skills are market relative.
Provide business analysis and direction to the technical product managers in the development of new services
High level presentations of the Cloud services value proposition to prospective clients and to the existing strategic customer base
Diploma in Information Technology or Related
5+ years of designing cloud products and services
5+ years customer account management
5+ years customer support
Broad understanding of Cloud Services in relation to the ISP / Telco industry
Strong team player and leadership skills
Ability to manage and mentor staff
Provides expertise to identify and translate new opportunities into new Products that fit with Vox Telecom strategy and existing product set.
Self-driven individual who understands the importance of work which is directly and or indirectly provided
Good understanding of the importance of process, with an ability to design and implement processes to enable broad uptake of Cloud Products and Services, and subsequent support.
Perform Business Analysis role when and where needed