Platform Manager - Cloud Services
Vox Telecom
Thandi Dlamini, Johannesburg, ZA
1d ago

Cloud manager will work on softwares and technologies designed for operating and monitoring applications, data and services residing in the cloud and ensure cloud computing-

based resources are working optimally and properly interacting with users and other services.

To ensure that Vox Telecom’s Cloud Services and solutions are successfully marketed and sold to the South African market.

This includes making sure the solutions are top of mind and understood with customers and within the Vox sales force. Assisting this team in a pre-

sales role. Managing P&L for each product line. Reviewing new technologies and introducing relevant technologies to the business

Pipeline Management per Product Line

Assisting the Vox sales force in concluding Cloud deals on existing and new Vox accounts

Assist in defining sales approach for market conditions

Facilitate and conduct training and assist in development of training material for various channels to market

Ensure own technical proficiency and skills are market relative.

Provide business analysis and direction to the technical product managers in the development of new services

High level presentations of the Cloud services value proposition to prospective clients and to the existing strategic customer base

Grade 12

Diploma in Information Technology or Related

5+ years of designing cloud products and services

5+ years customer account management

5+ years customer support

Broad understanding of Cloud Services in relation to the ISP / Telco industry

Strong team player and leadership skills

Ability to manage and mentor staff

Provides expertise to identify and translate new opportunities into new Products that fit with Vox Telecom strategy and existing product set.

Self-driven individual who understands the importance of work which is directly and or indirectly provided

Good understanding of the importance of process, with an ability to design and implement processes to enable broad uptake of Cloud Products and Services, and subsequent support.

Perform Business Analysis role when and where needed

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