Microsoft Licensing Specialist
Business Connexion
DURBAN, ZA
16h ago

Job Description

Is responsible to liaise, investigate and provide Microsoft licensing advice and specialist consulting to customers in terms of the following :

T-36 Programme Management and Software Assurance Benefits Activation. This will be achieved through co-operative and interactive consultation with the Business Development Support, Licensing Desk and the Microsoft SAM team.

Overall accountability for the successful delivery of all Microsoft licensing activities in line with the required behavioural pattern.

CONTEXT

The Microsoft Lifecycle Management business will provide a single platform strategy for Microsoft for BCG globally and provide the full lifecycle management to the Microsoft Licensing customers.

1. Microsoft Licensing Specialists : Is responsible to liaise, investigate and provide Microsoft licensing advice and specialist consulting to customers in terms of the following : T-

36 Programme Management and Software Assurance Benefits Activation including Regional Support (including other countries)

2. Microsoft Platform Management : Is responsible to manage vendor interface and strategies within BCG with Microsoft in terms of the following : Microsoft Partner Network, Learning and Assessment, Certifications, Channel Incentive Program (CHIP), Rebates and Vouchers, Software Assurance Claims and Recoveries (DDPS; SDPS)

3. Microsoft Licensing Desk : Is responsible for quoting, ordering and billing of all transactions in terms of Microsoft engagement

4. Asset Management (MS SAM & ITAM) : is responsible for full contract management and IT asset management to all BCG customers as well as performing Microsoft Software Asset Management per Microsoft Guidelines in terms of the following : SAM Infrastructure Optimisation, Compliance Effective License Position (ELP), Contract Negotiation, Discovery Tool Management and Deployment and Reporting

  • Employees
  • Business Divisions
  • Clients
  • Account Managers (Microsoft)
  • BCX Account Executives
  • BCX Sales Executives
  • MLM : Microsoft SAM
  • MLM : Microsoft Licensing Desk
  • MLM : Microsoft Platform Management
  • ROLES

    Responsible to assist the Managing Executive : MLM with the establishment, design and implementation and continuous functioning of the Microsoft Licensing Specialist Function focussing on the following :

  • T-36 Programme management Solution Planning Phase Renew Phase Solution Selling
  • Have a good overview of the solutions that accompany the transactional (i.e. licencing) aspects

  • Client Specialist Advise
  • Grade 12

    Microsoft Certified Professional (MCP) must be current - 74-678 passed

    Sound Microsoft product and licensing knowledge

    NQF Level 4 plus relevant IT diploma or Degree, NQF Level 5 or 6 preferable

    EXPERIENCE

    Minimum 5 years in a Microsoft licensing role

    Knowledge and Skills :

  • Building Relationships
  • Client Awareness And Orientation
  • Communication Skills
  • Financial Management And Accounting Principles
  • General Business Principles
  • ICT Industry Developments And Trends
  • Selling
  • Solution Selling
  • Have a good overview of the solutions that accompany the transactional (i.e. licencing) aspects

  • Teamwork
  • Understands BCX's Business Ethics And Values
  • CORE COMPETENCIES :

  • Analytical Thinking
  • Applied Strategic Planning And Thinking
  • Conceptualisation
  • Customer Excellence Orientation
  • Leadership
  • Participative Management
  • Visioning
  • Apply
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