Duties and repsonsibilities include :
Perform hands-on technical and operational work to write new reports, run existing reports, perform basic database administration and other housekeeping tasks;
Ensure that data is received on time from the transaction processing systems;
Ensure that reports meet business requirements;
Ensure that reports are delivered on time and in line with SLAs;
Ensure that reports are properly balanced compared to data from the transaction processing systems, that variances are properly investigated on a weekly and monthly basis (depending on report type) and that checks are done for reasonableness;
Provide supporting data to the Portfolio Analysis team.
Adhere to policies, processes and standards in general and specifically for information security,
Keep current with trends in the IT industry as well as the short-term insurance industry, and stay up-to-date with compliance requirements.
Special working conditions includes :
On call availability via phone, SMS or WhatsApp;
Frequent after-hour work in the evenings and on weekends, for example to attend to urgent work. Most of these activities can be performed remotely;
Occasional travel to Gauteng-based customers and business partners;
Open plan office.
Email Disabled Requirements :
A post-matric qualification (e.g. a bachelor degree) majoring in subjects related to information technology;
Evidence of training in Microsoft SQL Server, e.g. certification.
Preferably the following in addition to the above :
Certificates and / or diplomas related to financial services and preferably short-term insurance;
Training in statistics and / or accounting.
Minimum Requirements :
Two years working experience with reporting from SQL Server;
Two years working experience in the financial services industry.
At least two years exposure to the short-term insurance industry;
Hands-on involvement in a financial transaction processing system and / or reporting system.
Attributes required for the position include but are not limited to :
Good with numbers
Utmost attention to detail;
Ability to stay focused, prioritise and execute tasks in a high-pressure environment;
Enthusiasm, self-motivation, energy, can do attitude;
Collaborative approach and ability to maintain strong personal relationships at all levels;
Willingness and ability to share knowledge;
Innovative approach to problem solving;
Strong customer service orientation;
Ability to understand business issues related to the financial services industry and to deliver solutions accordingly;
Committed to meeting deadlines.