Product Support Technician - Johannesburg
Accountancy Placements
Pietermaritzburg, South Africa
9d ago

Requirements :

  • Have a formal qualification in the Mechanical, Instrumentation, Fitting, Agricultural field
  • 4 6 years’ experience in Agricultural technical service / support
  • Technical experience relating to diagnostics / trouble shooting of GPS, mechanical, electronic and hydraulic systems
  • Fully bilingual in Afrikaans and English
  • Computer literate (Microsoft Word, Excel and PowerPoint)
  • Responsibilities :

  • Trouble shooting and solving electronic, hydraulic and mechanical technical matters both at the factory and in the field
  • Analyse, investigate and resolve product failures
  • Commission and install products and to provide customer support and training to both dealers and end users
  • Analysing customer requirements and issuing of quotations in line with the requirements
  • Oversee all training needs of the Regional Sales Managers and factory staff
  • Customer support
  • User support
  • Arrange demo days and ensure that the implements are correctly set-up
  • Ad Visible Until : 26 October 2018

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