Quality Assuror D
FNB Housing Finance Risk and ComplianceEnds 19 Sep 2018
Gauteng, South Africa
7d ago
  • About us, purpose, experience and qualifications
  • about us

    With FNB, you can be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.

    We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future.

    The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource.

    If you share our values of being : Helpful Effective Ethical Innovative Accountable and you have one simple goal : to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

    All appointments will be made in line with the Bank’s EE Strategy.

    purpose

    To facilitate quality delivery and ensure adherence to quality standards across various FNB segments.

    experience and qualifications

    Tertiary qualification. 3 to 4 Years related experience.

  • Additional information and responsibilities
  • additional requirements

    There are no additional requirements associated with this vacancy.

    responsibilities

    To facilitate quality delivery across the various teams. To monitor quality adherence and compliance to quality standards.

    To ensure implementation of identified quality methodologies and improvement initiatives. To deploy the quality management tools.

    To provide support and act as a feedback channel for quality issues. To communicate quality initiatives. To provide ongoing intelligence on customers and competitors using internal and external data sources i.

    e. monitor surveys etc. Offer input into market analysis and segmentation. To assist in aligning processes in the business and to ensure that this is in line with customers expectations.

    Identify possible risks in the area and come up with suitable action plans to ensure there are no loop holes in the process.

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