Helpful Effective Ethical Innovative Accountable and you have one simple goal : to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.
All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities.
We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.
To strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients.
Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition.
experience and qualifications
Relevant Business Degree. 2 4 years Credit and 3 5 years Relationship Management and Product Knowledge experience.
It is inherent to the role that the incumbent is honest in dealing with cash and financial transactions. As such, it is a pre-
requisite for candidates to undergo consumer credit record checks to enable the Employer to ascertain whether the candidate’s credit record is acceptable.
On appointment the successful candidate will need to reside in the East London area as the position is based in East London, Eastern Cape.
Manage cost to income to increase profitability and efficiencies for the business. Enhance business performance and profitability.
Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
Develop and manage key stakeholder relationships that enable achievement of operational objectives. Drive the achievement of customer migration by recommending solutions and improving efficiencies Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals.
Define a sales strategy and delivery plans in support of the strategic business objectives Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames.
Ensure compliance to legislative and audit requirements and adherence to relevant processes. Compile reports that track progress and guide business to make informed decisions.
Ensure compliance to legislative and audit requirements and adherence to relevant processes. Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.