Business Relationship Manager C
FNB Business Sales KwaZulu Natal Midlands 10 to 40MEnds 17 Sep 2018
Kwazulu Natal, South Africa
11d ago
  • About us, purpose, experience and qualifications
  • about us

    With FNB, you can be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.

    We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future.

    The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource.

    If you share our values of being : Helpful Effective Ethical Innovative Accountable and you have one simple goal : to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

    All appointments will be made in line with the Bank’s EE Strategy.


    To strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients.

    Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition.

    experience and qualifications

    Relevant Business Degree. 2 4 years Credit and 3 5 years Relationship Management and Product Knowledge experience.

  • Additional information and responsibilities
  • additional requirements

    There are no additional requirements associated with this vacancy.


    Manage cost to income to increase profitability and efficiencies for the business. Enhance business performance and profitability.

    Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.

    Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.

    Develop and manage key stakeholder relationships that enable achievement of operational objectives. Drive the achievement of customer migration by recommending solutions and improving efficiencies Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals.

    Define a sales strategy and delivery plans in support of the strategic business objectives Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames.

    Ensure compliance to legislative and audit requirements and adherence to relevant processes. Compile reports that track progress and guide business to make informed decisions.

    Ensure compliance to legislative and audit requirements and adherence to relevant processes. Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

    Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.

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