Technical Support Specialist
Datacentrix Holdings Limited
Johannesburg, ZA
1d ago

We are urgently looking for a Technical Support Specialist for our external client based in Pretoria to do desktop support and networking.

Networking experience (cabling, switches and firewall). Will be 80% desktop and 20% networking

Duties and responsibilities :

  • Second and third level desktop support
  • First and second level network support
  • Manage WIFI requirements
  • Manage image and desktop rollouts
  • Performs technology needs analysis
  • Plans, implements, and supports the network and computing infrastructure plan
  • Skills and knowledge

  • Working knowledge of Windows servers, Windows 10, MS Exchange, Office 365
  • administration and troubleshooting
  • Knowledge of setting up remote access for users
  • Capable of administering a 250 + node network including firewalls
  • Ability to support networked printers and photocopiers
  • Must have a working knowledge of current communications devices and protocols, server and desktop technologies
  • Be able to multitask
  • Facilitation and change management skills
  • An excellent communicator - verbal and written communications
  • Qualification / s

  • Matric with Mathematics and Science
  • A+ & N+
  • At least 8 years’ experience in a similar environment

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