Operations Co-ordinator i.e.Grad + 3 yrs admin exp
PNet (Pty) Ltd
Durban North
6d ago

Education / Adademics Academic Operational Management : Manages data on retention statistics system Manages the academic delivery of designated programmes Ensures timely preparation of assessments through management of the process Compiles and manages timetables according to programme criteria Manages the compilation and distribution of all academic reports Verifies all marks Manages the on and off site storage process of academic material and assessments Manages the ordering and distribution of material Compiles the graduation lists for particular programmes per campus Customer Service : Addresses all student queries for both current and past students Addresses parent / account payer queries / complaints by investigating and resolving the matter Addresses all lecturer queries Liaises with external institutions Calls students to determine retention Integrated Student Support : Supports with the indentification of at risk students Contacts students and parents to follow up on all reported and solved cases Liaises with the Academic department Academic Operations Administrator & Assessment Officer Supervision : Trains and supervises Academic Operations Administrators and and Assessment Officers with their mandate Monitors the processing of assessments by AOs and AOAs Oversees that AOAs and AOs are adhering to processes and systems Monitors the capturing and processing of results and attendance Lecturer Supervision : Sources experienced lecturers who are specialised in their specific fields Prepares contracts for Independent Contractors Manages lecturers and addresses lecturer queries Reviews lecturer performance throughout the year Manages the rescheduling of lectures

Min 3 year degree (BA, B.Com, B. Soc Sci)

Min 3 years admin experience

  • Interpersonal and communications skills · Problem solving skills · Best suited to a friendly, organised person who works accurately and is able to handle pressure · Coaching and mentoring skills · Time management skills R16000 ctc
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