Underwriting Administrator, Insure
Hollard
Bloemfontein (South Africa)
24d ago

Hello an exciting new opportunity has just become available in our Insure, Bloemfontein . We are looking to recruit an Underwriting Administrator.

Role Objectives :

Process all underwriting transactions assigned, within the set standards required by the company thus contributing to the productivity of the underwriting department as set out within parameters delegated from time to time.

Enhance the image of the company through the continuous delivery of efficient and effective customer service.

Key Responsibilities :

Technical expertise : Ensure that policy transactions (new business, endorsements, renewals, post loss, cancellations) are issued and changes recorded accurately and in a timely manner by rating and / or capturing transactions to the core business system.

Processing : Accurate and timely data capturing of new business renewals, endorsements, declarations and post loss adjustments.

Complete transactions within delegated authority limits and within set standards as per underwriting manual and service level agreements.

Continuous Process Improvement : Ensure full compliance to all processes, policies and procedures and identify areas for improvement.

Customer service : Maintain a high level of service to customers (internal and external) according to service level agreements and within the service standards as set by the company.

Service to brokers : Over and above normal underwriting processing duties such as technical advice and other assistance.

Required Knowledge, Experience and Skills :

At least 3 years’ Commercial Underwriting administration experience

Underwriting knowledge (ability to interpret policy wording, understanding how claims information impacts on underwriting)

Claims procedure (basic knowledge)

Insurance terminology

TCF : Ensure that customers are treated fairly.

Legal knowledge (prescription act, insurance act, FAIS)

Basic risk assessment knowledge

Reinsurance and treaties (basic understanding)

Product knowledge

Basic financial knowledge (declarations, premiums, co-insurance)

Educational Requirements :

Insurance qualification or equivalent advantageous

Closing date : 15 March 2018

Applications for this role will be prioritised in line with our transformation objectives as per our Employment Equity Plan

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