L&D Assistant Manager - Advisory, Tax and TAS
Ernst & Young Global Limited
Johannesburg, Gauteng, South Africa
7d ago

Overall position purpose

To assist the Learning & Development Team with the effective coordination and implementation of Learning and Development events and activities across EY Africa.

Major responsibilities / duties

  • Scheduling Learning and Development events, programs and associated briefing, coaching or other sessions
  • Coordination of all associated program logistics : briefings, calendar entries, monitoring pre-work completion, participant communications, distributing program materials etc.
  • Investigating and managing booking process of internal and external venues nationally and associated equipment and catering requirements
  • Liaising with and resourcing internal facilitators / role-players (including staff & Partners) and EY preferred training providers
  • Liaising with relevant parties (including HR managers) in other offices and technical learning teams
  • Field and respond to participant enquiries regarding Learning and Development programs
  • Coordinate all participant processes (e.g. nominations, enrolments, attendance, evaluation)
  • Maintaining learner management database (EYLEADS)
  • Assist with the production of participant and Facilitator Guides and materials for programs
  • Coordination of participants’ transport / travel to residential programs and logistics at venues
  • Billing and reconciliation of financial details in relation to associated costs and managing program budgets
  • Collating and reporting on program evaluations
  • Collating learning and development data for reporting
  • Provide administrative support for all milestone and talent development programs.
  • Assist in the preparation and collation of documents required for BBBEE & Skills Development legislative reporting.
  • Provide administrative support to the Talent Development Leader and team as and when required.
  • The position holder may be required to perform other responsibilities and tasks as required to achieve the agreed performance outcomes.

    Qualifications, knowledge & experience

  • Experience with event management
  • Some understanding of adult learning principles
  • Strong knowledge of Word, Excel, PowerPoint, Internet
  • Relevant administrative and customer / client service experience
  • Organisational and coordination skills
  • Strong attention to detail and follow-up skills
  • Strong project and time management skills
  • Ability to build, develop and positively influence client and provider relationships
  • Proactive approach to work
  • Effective oral and written communication
  • Ability to manage work and programs according to budgets
  • Flexible and adaptable to change
  • Maintaining a team focus and demonstrating effective team behaviours
  • Business acumen

    Coaching and developing others

    Communication and influence


  • Learning & Development Team
  • SL Learning Leaders
  • Service Line HRBP’s
  • Facilities Management
  • Print Centre
  • Program participants and facilitators
  • EY Staff
  • Approved Facilitators
  • Venue coordinators
  • Vendors for materials
  • Training providers & suppliers
  • Who we are :

    At EY we support you in achieving your unique potential both personally and professionally. We give you stretching and rewarding experiences that keep you motivated, working in an atmosphere of integrity and teaming with some of the world's most successful companies.

    And while we encourage you to take personal responsibility for your career, we support you in your professional development in every way we can.

    You enjoy the flexibility to devote time to what matters to you, in your business and personal lives. At EY you can be who you are and express your point of view, energy and enthusiasm, wherever you are in the world.

    It's how you make a difference.

    Please note : Preference will be given to previously disadvantaged individuals

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