Overall position purpose
To assist the Learning & Development Team with the effective coordination and implementation of Learning and Development events and activities across EY Africa.
Major responsibilities / duties
Scheduling Learning and Development events, programs and associated briefing, coaching or other sessions
Coordination of all associated program logistics : briefings, calendar entries, monitoring pre-work completion, participant communications, distributing program materials etc.
Investigating and managing booking process of internal and external venues nationally and associated equipment and catering requirements
Liaising with and resourcing internal facilitators / role-players (including staff & Partners) and EY preferred training providers
Liaising with relevant parties (including HR managers) in other offices and technical learning teams
Field and respond to participant enquiries regarding Learning and Development programs
Coordinate all participant processes (e.g. nominations, enrolments, attendance, evaluation)
Maintaining learner management database (EYLEADS)
Assist with the production of participant and Facilitator Guides and materials for programs
Coordination of participants’ transport / travel to residential programs and logistics at venues
Billing and reconciliation of financial details in relation to associated costs and managing program budgets
Collating and reporting on program evaluations
Collating learning and development data for reporting
Provide administrative support for all milestone and talent development programs.
Assist in the preparation and collation of documents required for BBBEE & Skills Development legislative reporting.
Provide administrative support to the Talent Development Leader and team as and when required.
The position holder may be required to perform other responsibilities and tasks as required to achieve the agreed performance outcomes.
Qualifications, knowledge & experience
Experience with event management
Some understanding of adult learning principles
Strong knowledge of Word, Excel, PowerPoint, Internet
Relevant administrative and customer / client service experience
Organisational and coordination skills
Strong attention to detail and follow-up skills
Strong project and time management skills
Ability to build, develop and positively influence client and provider relationships
Proactive approach to work
Effective oral and written communication
Ability to manage work and programs according to budgets
Flexible and adaptable to change
Maintaining a team focus and demonstrating effective team behaviours
Coaching and developing others
Communication and influence
Learning & Development Team
SL Learning Leaders
Service Line HRBP’s
Program participants and facilitators
Vendors for materials
Training providers & suppliers
Who we are :
At EY we support you in achieving your unique potential both personally and professionally. We give you stretching and rewarding experiences that keep you motivated, working in an atmosphere of integrity and teaming with some of the world's most successful companies.
And while we encourage you to take personal responsibility for your career, we support you in your professional development in every way we can.
You enjoy the flexibility to devote time to what matters to you, in your business and personal lives. At EY you can be who you are and express your point of view, energy and enthusiasm, wherever you are in the world.
It's how you make a difference.
Please note : Preference will be given to previously disadvantaged individuals