Content Writer / Content Manager
Mandi Dicks
Cape Town, Northern Suburbs, ZA
31d ago

Global provider of document and proposal automation solutions for Microsoft Office and SharePoint. We help organizations to significantly reduce costs, as well as the time and effort required to generate customized documents while improving the quality and accuracy of content.

Our software also greatly reduces the potential for human error and formatting issues, improves the adherence to corporate guidelines, and consistency in branding and style, helping you to create great looking documents in a fraction of the time.

Microsoft Gold Partner (Application Development) whose international clients span industries such as financial services, telecommunications, professional services and legal as well as IT companies.

We have offices in the United States, United Kingdom, and in Cape Town, South Africa.

OVERALL JOB OBJECTIVE :

The main function of the Content Writer would be to develop, acquire and manage a broad array of internal content and champion organization-

wide knowledge sharing. Perform knowledge assessments and identify and fill knowledge gaps by writing, soliciting and collecting high value and quality content from relevant sources.

Develop, identify, capture, organize, manage, share and leverage the collective intellectual capital maintained on the Content and Proposal Management systems, so that the organization’s know-

how, information and experience is shared inside the organization.

KEY JOB RESPONSIBILITIES :

  • Develop, compose and create product and technical content including product brochures, flyers, articles, whitepapers and any other content required by the company.
  • Work closely with sales and marketing teams to develop the required content to support these teams
  • Innovatively manage Knowledge Source content and ensure easy access to relevant information on the company’s internal Content and Proposal Management Software.
  • Identify content requirements within each of the other departments; including presentations, technical guidelines or financial and legal information for inclusion in the Knowledge Source.
  • Help disseminate information about the organization’s knowledge sharing program to internal audiences, maintaining communications on knowledge sharing across the organization.
  • Facilitate knowledge sharing sessions within the sales, marketing and consulting teams.
  • Participation in orientation and training sessions.
  • Collect and maintain Market Intelligence data for use by consulting / marketing teams and to add value to client engagements.
  • Analyse competitor activities and develop and compile competitor analysis reports.
  • Share local and international news articles regarding industry trends and innovations.
  • Regularly meet, build and sustain relationships with your key stakeholders and become an influencer and respected knowledge and information provider.
  • Be able to write, edit and proof and upload relevant content
  • QUALIFICATIONS AND EXPERIENCE :

  • Completed Bachelor’s Degree in English, Journalism, Communications or Creative writing
  • Completed Commerce, Research, Information Management or Other Appropriate Competency
  • Exposure to SharePoint (beneficial)
  • Technical and Instructional writing (beneficial)
  • COMPETENCIES :

  • Self-motivated and capable of managing multiple priorities and tasks as delegated.
  • Team-player with the ability to work in a collaborative environment.
  • Sense of urgency
  • Excellent interpersonal skills, ability to work with diverse personality types / professional.
  • Strong analytical and problem solving skills with a high attention to detail.
  • High attention to detail (accuracy imperative).
  • Good understanding of Technology and the IT environment / industry.
  • Balances analysis with doing . Gathering broad and balanced input, drawing sound conclusions and translating conclusions into timely decisions and actions.
  • Leadership skills advantageous
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