Short-term Insurance Underwriting Consultant
IEMAS
Gauteng, South Africa
2d ago

Job Purpose :

To provide exceptional customer service to our members and ensure high levels of customer satisfaction, retention and loyalty by handling all administrative functions on an existing member s profile and by providing accurate advice regarding risk and cover

Job Outputs :

  • Processing of policy renewals
  • Claim notification and registration
  • Pro-active policy underwriting
  • Establish and maintain relationships in order to provide effective and efficient support
  • Policy administration
  • Resolve queries and maintain policies
  • Policy retention and cancellations
  • Handle accounts queries and process refunds
  • Qualifications :
  • Grade 12
  • Regulatory exam
  • 30 FAIS credits or a full qualification as per legislation
  • Experience :

  • 6 months contact centre experience
  • 2-3 years Short Term Insurance Underwriting experience
  • Knowledge and Skills :

  • Attention to detail
  • Multilingual
  • Deadline oriented
  • Planning and problem solving skills
  • Excellent verbal and written communication skills
  • Interpersonal skills
  • Apply
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