Pre-Sales Engineer (IT Distribution)
Datacentrix Holdings Limited
Johannesburg, ZA
27d ago

A large IT Distribution company in Midrand is looking for a Pre-Sales Engineer to deliver high quality, accurate design and implementation services to resellers located within all areas in which the company takes solutions to the market.

Duties :

  • Work with internal and external customers and partners to architect solutions
  • Establish value and builds trust and goal alignment with resellers
  • Telephonic technical support to customers and internal staff on selected vendor and associated complementary products
  • Follow up on all logged queries to the point of closure
  • Managing and utilizing vendor knowledge bases and tools
  • Build and maintain relationships with reseller and vendor technical contacts
  • Continuously upgrade skills to allow optimum support ability
  • Assisting in the development of support material for partners
  • Working with Product Managers in managing partner requirements
  • Partner training
  • Maintain Demo equipment and environment
  • Run product and solution demonstrations to prospective partners and customers
  • Maintain and grow competency with vendor suites for the solutions created
  • In depth knowledge of technology, products, processes and selling skills to assess and assist partners
  • Competitive attitude, strong work ethic and excellent team building and listening skills
  • Achieve team and individual targets as set by the business
  • Requirements :
  • Matric
  • Matric
  • Minimum 5 years experience in the IT field
  • Minimum 3-5 years experience in support and implementation
  • Technical backround
  • To apply email your CV to snel or apply online

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