Scrum Master
ACI Worldwide
Century City, ZA, ZA
26d ago


Coaches Scrum team (and organization) to deliver value incrementally,using best Agile / Scrum practices. Drives the execution of sprints by removingimpediments, facilitating agile meetings, backlog reviews, sprint planning,sprint reviews, reporting (burndown charts, task progress) and day-

to-daydecision making. Drive retrospective meetings to help the team become moreproductive over time.

Facilitates an environment for the Scrum team to organize themselvesaround their work, helping them become self-aware to what is blocking results,and to influence them to become self-

correcting, self-organizing andcontinuously improving the way they work. Utilizes strong listening andobservation skills to engage the Scrum team when necessary to buildconnections.

Guides the team and organization on how to use Agile / Scrum practices andvalues to get the most out of self-organization to fill intentional gaps leftin the Agile / Scrum frameworks.

Facilitates discussion, decision making andconflict resolution while getting the work done without coercion, assigning, ordictating the work.

Assesses the Scrum maturity of the team and organizationand coaches the team to higher levels of maturity at a pace that is sustainableand comfortable for the team and organization.


Understand and Adhere to all Corporate Policies to include but notlimited to ACI Code of Ethics and Global Information Security.

Coach the team on the Scrum framework / practices : sprint planning, dailystand-ups, sprint review, sprint retrospective.

Coach Scrum team members whoare new to Scrum / Agile apply the Scrum process and adopt an Agile culture andmindset.

Arrange and facilitate daily stand-ups, facilitate meetings, schedulemeetings, reviews and decision-making processes in order to ensure quickinspection and proper use of adaptation process.

Help to motivate the team and keep them excited with a consistent focuson continuous improvement for the team and business.

Protect team from outsidedistractions.

Find and work to remove impediments or guide the team to remove theseimpediments by finding the right personnel to remove them.

Facilitate internal and external communication, improving transparency,and radiating information.

Perform other duties as assigned.


Bachelor’s Degree or equivalent work experience.

Scrum Master or project management experience and / or relevant experiencewithin a software development environment.

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