Store Manager
PNet (Pty) Ltd
Umhlanga
9d ago

Luxury Brand

This role is responsible for organizing, directing, controlling, planning and managing the operations of a luxury brand retail store.

Duties and Responsibilities :

  • Management, training, mentoring and development of staff.
  • Take direct responsibility for the profitability of the store by making sure that the store achieves its target number of sales and that costs are kept within budget allocations.
  • Manage cash and payment systems in accordance with company policies and procedures.
  • Reporting turnover results on a daily basis.
  • Monitor stock levels and place orders, as appropriate.
  • Communication with retails ops management about stock trends and rotate stock accordingly.
  • Manage health and safety, security, and emergency systems according to company policy and procedures and relevant legislation.
  • Manage up-keep and condition of all equipment, fixtures and fabric of shop premises.
  • Plan and implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.
  • Ensure merchandise is priced correctly.
  • Coordinate and conduct daily stocktakes.
  • Implement and oversee security procedures for stock and cash in the store.
  • Inform staff of new lines of stock, any changes to the prices of stock and manage staff rosters.
  • Maintain a high level of customer service by making sure that service standards are high and that customer complaints is resolved quickly.
  • Maintain and constantly grow the store customer database.
  • Education & Experience Requirements

  • Essential : Matric
  • Desirable : Relevant business / retail qualification
  • Essential : 3+ years relevant sales experience, within a retail environment, and at least 1 year people management experience
  • Remuneration :

    R16 000.00 Basic + Commission (If store makes target)

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