Business Analyst - Pinelands, South Africa
RCS Group
Pinelands, South Africa
1d ago

Main Purpose :

The primary purpose of this role is to effectively manage the gathering and analysis of business requirements from users.

The Business Analyst will be required to negotiate and agree business requirements with the project sponsors and communicate these to the development and QA teams, playing a key role in aiding the SPO team to manage projects.

Key Responsibilities :

Analyse & Design new and enhanced business processes :

Establish and clarify user requirements, and ensure that requirements are accurately specified for projects and change requests

Prepare requirements documentation (BRS) and ensure that they are signed-off by the relevant stakeholders

Ensure functional specifications are developed to support the business requirements (either developed by this person, or co-

ordinate and signoff of these specifications if developed by a vendor)

Integration with development teams to ensure effective delivery of user requirements :

Review and approve system design specifications

Ensure that the development team delivers the solutions according to specification

Ensure effective testing :

o Ensure test team understands the full business requirement before handing over to the test team

o Assist the test team when communicating with external partners and vendors

o Ensure correct resolution for the defects raised (from opening the defect to closing it)

Ensure that the critical business scenarios are tested to meet the specifications

Once the project is completed, ensure that the centralised process flows are kept up-to-date and are continuously improved where necessary

Ensure effective facilitation of business meetings, ensuring clear decisions are taken and decisions and actions are clearly and accurately minuted

  • Provide end-to-end project co-ordination for mini-projects (effective co-ordination of resources and activities to meet agreed timelines for the project);
  • Provide effective leadership :

    Build effective and confident relationships with stakeholders (business, ICT and vendors)

    Continually seek opportunities to increase customer satisfaction and identify opportunities for business improvement

    Provide clear and timeous feedback, and effectively manage business expectations

    Key Competencies :

    Business Analysis and design

    Excellent verbal, written and facilitation communication skills

    Software Development Life Cycle experience, including testing methodologies

    Team player

    Motivated with good interpersonal skills

    Analytical with the ability to make good insightful decisions

    Ability to cultivate and sustain good working relationships

    Ability to influence appropriately

    Minimum Requirements :

    Minimum of 5 years Business Analysis experience required

    Relevant tertiary qualification in Business Analysis required

    Relevant certification in Business Analysis will be advantageous

    Experience in the financial services industry advantageous

    Product knowledge of retail store cards, credit cards, loans, etc. will be advantageous

    An understanding of application development, database and system design will be an advantage

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