Social Media Manager/Beauty Blogger
Circa Staffing Solutions
21d ago

Responsibilities :

  • Assist with research, creation, conception, and presentation of social media strategy and integrated marketing campaigns
  • Interpret and roll-out strategy and creative concepts
  • Communicate and coordinate with client service, production and strategy teams to ensure that social media strategy supports overall brand objectives
  • Conceptualise and write monthly content plans across social media platforms in line with social strategy, consumer insights and brand tone of voice
  • Develop fresh creative ideas in line with social media and content trends
  • Devise agile tactical executions based on breaking news and trending topics
  • Attend brand events and create real-time social media posts as and when required
  • Publish daily content posts in accordance with monthly plans
  • Review user comments and posts in a quick and timely manner
  • Respond to comments in order to foster a positive community and add value to the customer experience
  • Escalate complaints, queries and concerns to relevant stakeholders
  • Listening and reporting : turn conversations and customer feedback into actionable insights and client-facing reports
  • Experience and education :

  • Degree or diploma in journalism, communications or English, or a PR or corporate communications certificate
  • Minimum two and a half years of active community management on behalf of brands
  • Minimum two and a half years of online copywriting or social media writing experience
  • Excellent understanding of the social media marketing and related disciplines including content strategy, online video and influencer engagement
  • Excellent verbal, written and presentation skills
  • Healthy personal social media presence
  • Technical understanding of social networks’ design and functionality specs
  • Highly skilled in Microsoft Office, particularly PowerPoint
  • Proficiency and experience in social scheduling and listening tools
  • Personal characteristics :

  • Ability to perform under pressure
  • Exceptional communication skills, accuracy and attention to detail
  • Positive attitude, solid people skills and a team player approach
  • A passion for constant learning and improvement, and a willingness to mentor and share skills with the rest of the team
  • Can establish rapport with client service, production, designers, developers and suppliers
  • Proactive, with strong initiative
  • Flexibility and willingness to work beyond 9 am-5 pm when duty calls
  • Great time management skills and an ability to multitask
  • Beneficial attributes

  • Experience with brands on agency or client side in the retail, FMCG, alcohol and automotive sectors.
  • Written understanding of African languages.
  • Any through the line experience from strategy to implementation
  • Personality :

  • Work hard, play hard attitude
  • Every detail oriented
  • Multitasking
  • A go-getter who always strives to deliver the best possible results
  • Have great work ethic and be prepared to go the extra mile - a real team player
  • Confident with a drive to succeed
  • Analytical thinking to review campaign results
  • Ability to work under pressure
  • Other Benefits : Yes

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