Call Centre Agents
Paramount Services
Johannesburg, South Africa
5d ago
source : Job Placements

Job Description

This is a fantastic opportunity to join a forward thinking, innovative and progressive business in the local area. This role will offer you training, development and career progression!

Responsibilities

  • To provide technical support
  • Handle supplier questions and complaints
  • Spot an opportunity to up-sell services
  • Correctly identifying products or services required
  • Answering a high number of calls
  • Handle service problems politely and efficiently
  • Understand company products and services
  • Personal Attributes

  • Excellent communication skills
  • Excellent computer skills
  • Customer service experience in a fast paced high volume environment not essential as training will be provided
  • Quick thinker and learner
  • Excellent telephone manner
  • Ability to deal with difficult calls effectively
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