HR Administrator
Human Accent
Midrand, Gauteng, ZA
15h ago
source : Work-Force

Job title : Senior Administrator Employee Benefits Remuneration : Market-related Salary Role description : The successful candidate will be responsible for processing various types of claims i.

e. withdrawal, retirement, death, disability and unclaimed benefits according to agreed processes inclusive of daily, weekly and or monthly reports inclusive but not limited and monthly billing and disability reconciliations.

  • Duties : Daily management of various claim types and adherence to agreed turnaround timelines Review claim submissions inclusive of determination of eligibility and level of coverage Attend to allocated workflow management system cases, ensuring that supporting documentation is uploaded to the system Ensure accurate and professional feedback to the different stakeholders Ensure that all calls and emails are handled promptly and professionally Maintain SLA of members and clients Data management / interpretation Monthly billing reconciliations Extensive knowledge of disability schedule analysis Following up on payments regularly and ensuring payments are made on time Ensuring monthly retirement schedules reaches the fund on stipulated due dates Reconciling monthly schedules and ensuring changes are checked, monitored and valid for submission to funds Ensuring members contributions are correctly calculated as per special rules and implementation at various funds Data management ensuring members do not exceed maximum age at entry, ensuring there is a process in place to notify members that will be reaching benefit cessation age to enable them to exercise conversion option (if applicable) Keep updated and informed of the companies Employee Benefits’ client portfolios;
  • product range, policies and special rules Resolving billing related queries allocated to you timeously and accurately Issuing clients with late payment letters when applicable Perform any other work-related duties and responsibilities that may be assigned from time-to-time by management Requirements : Relevant industry and FAIS (NQF Level 5 and RE) Minimum of 5 years’ experience in Employee Benefits and related benefits Claims experience A valid driver’s license and own transport Proficient in English, verbal and written Ability to multitask and prioritize daily workload Must be able to work independently Be performance-driven Self-motivated Be able to work under pressure Attention to detail Computer literacy Microsoft Office Outlook, Word, Excel Administrative experience in the financial services industry will be considered an advantage Reputable background and clear track record

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