Membership Arabic Service Agents
Status Staffing
Western Cape > CPT - CBD
9d ago

R 11 115

An established company in the Northern Suburbs is looking for fluent Arabic speaking Call Center Agents to offer excellent service to its clients from all over the world.

This is a fantastic opportunity for someone looking to further their client services career with a market-leader within the leisure and business travel sectors.

EMPLOYMENT TYPE : Permanent Role

DUTIES :

  • Taking inbound calls in a professional manner
  • Handling and overcoming objections in a professional and effective manner
  • Adhering to targets
  • Making outbound calls to an international customer base
  • Executing effective sales techniques
  • Handling both internal and external email correspondence to and from clients in line with quality standards
  • Working towards resolution time periods
  • Quality standards and targets
  • APPLICANTS MUST HAVE :

  • A National Senior Certificate
  • A clear criminal and credit record
  • If foreign, MUST have a valid work permit
  • Dealing with clients telephonically above average telephonic communication skills
  • Ability and willingness to work weekends and shifts as and when required
  • Proven exposure to flexibility and easily adaptable to pressurized environments and change
  • Proven customer service orientation and problem solving ability in previous roles / career
  • Must have applied foreign language in a corporate environment
  • Ability to multi task
  • Familiarity with call centre culture / environment (Advantageous)
  • Exposure to travel, either work related or extensive personal travel (Advantageous)
  • Meet all of the above? Interested? DON’T DELAY EMAIL TODAY TO maaliek statusstaffing.com or telephone 021 421 1917 ask for Pallo.

    If you’ve not heard back from us within 10 working days, please consider your application as unsuccessful for this role.

    We will retain your credentials for future similar roles.

    Ad Visible Until : 31 January 2019 Ref : HO000408 / MI

    74 7105 173 112

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