Product Category Manager - EE - Sandton
Top Talent Professional Services
Johannesburg, South Africa
5d ago
source : Executive Placements

EE - Product Category Manager :

Develop and implement a category or product group strategy to improve the supply chain, reduce risk, create competitive advantage and deliver cost savings.

Through a focus on product range, offers and how products are brought to market, and in close collaboration with key stakeholders, create product groups that maximize value both for customers and the organization.

RESPONSIBILITIES

Responsible for implementing the formal development framework for a team, with guidance from senior colleagues. Provide informal coaching to others throughout the organization in area of expertise.

Manage important client relationships with guidance from senior colleagues or oversee relationship management with a group of more transactional clients and customers.

Develop and / or deliver a plan for significant aspects of external communications with guidance from senior colleagues.

  • Communicate the strategy and business plan effectively within the team; in order to get buy-in to the organization''''''''s broader mission, vision and values;
  • motivate people to commit to these and to doing extraordinary things to achieve local business goals.

    Sell a range of products and services to significant customers and / or manage a sales team for a given area.

    Make sure a portfolio of suppliers are delivering required levels of services.

    BEHAVIORAL COMPETENCIES

  • Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence;
  • conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.

    Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

    Individualise communication content and style to the needs of different customers. Pay attention to others'''''''' input and perspectives, asks questions, and summarizes to confirm understanding.

    Builds strong customer relationships and delivers customer-centric solutions by investigating customer feedback. Drive the innovations that can enable the organization to better meet customers'''''''' future needs.

    Frequently adjusts approach to ensure customer needs are met and to improve service.

  • Consistently achieve results, even under tough circumstances by holding self to high standards of performance; set challenging goals;
  • desire to achieve meaningful results; pursues initiatives / efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.

    Hold self and others accountable to meet commitments by tracking performance and striving to remain effective, learning from both successes and failures.

    Readily take on challenges or difficult tasks by being a person that delivers on commitments.

    Develop people to meet both their career goals and the organization''''''''s goals. For example, consistently share ideas, insight, and best practices to help people reach their development goals and achieve optimal results.

    Shares targeted feedback in a prompt, constructive, and encouraging manner.

  • Able to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looking at complex issues from many angles;
  • obtaining a rich and deep understanding; swiftly cut to the core issue; skillfully separate root causes from symptoms.

  • Track record of building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. For example, hold constructive dialogue with the team regularly;
  • take multiple perspectives into account when making decisions.

    Commit to and prioritize the team''''''''s decisions in most situations; convey team spirit.

    Effectively build formal and informal relationship networks inside and outside the organization. For example, draw upon own network to gain insight, build support, and achieve outcomes.

    Leverage networks to identify industry experts, explore some best practices, and exchange ideas and knowledge.

    Use compelling arguments to gain the support and commitment of others. For example, convince others through a variety of means and methods of persuasion, including well-reasoned rationale.

    Recognizes when compromise is necessary and shifts approach to accommodate others.

    SKILLS :

    Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing appropriate plans or performing necessary actions based on recommendations and requirements.

    Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

    Uses comprehensive knowledge and skills to act independently while guiding and training others to orient the seller''''''''s organization around delivering to the key needs of their customers.

    Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.

    EDUCATION : University - Degree

    EXPERIENCE :

    Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)

    Managerial Experience - Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (13 months to 3 years)

    Banking / Tech / Payments experience is preferred

    Salary - R1 mill p.a CTC

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