Senior Business Analyst: Marketing
takealot.com
Cape Town, South Africa
3d ago

takealot.com, a leading South African online retailer, is looking for a highly talented Senior Business Analyst to join our Marketing team in Cape Town.

We’re a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.

We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great!

The position of Senior Business Analyst reports to the Head of Digital & Projects

Responsibilities :

  • To analyse and understand project scope and core objectives
  • Lead requirements elicitation workshops with stakeholders to define high-level business requirements
  • Plan and lead workshops with stakeholders and technical resources to elicit detailed, low-level functional requirements
  • Assist stakeholders to prioritise the requirements
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into their constituent details, abstract up from low-
  • level information to a general understanding, and distinguish user requests from the underlying true business needs.

  • Collaborate with technical lead and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
  • Working closely with the Stakeholders to define business requirements for functional and technical user stories and project specifications, by ensuring that projects are broken down into phases to deliver immediate business benefit
  • Proactively communicate and collaborate with the project team to analyse information needs and functional requirements to deliver the following artefacts as needed :
  • Business / functional requirement specification
  • Wireframes
  • Workflow / process flow diagrams
  • Data Model / s
  • Obtain sign-off on the specifications
  • Build and maintain reporting to measure the success of projects
  • Be proactive in ensuring that the development and QA teams understand the requirements by attending daily team meetings and initiating functional clarification sessions where needed.
  • Setting timelines, driving project schedules and leading cross-functional development teams from design through to release.
  • Be the liaison between the business and the engineering team.
  • Project management of technical projects, including gathering relevant stakeholder input, managing the development process and timelines, release planning and stakeholder communications
  • Review the test plan and test scripts to ensure quality and coverage.
  • Performing user acceptance testing. Take ownership for system bugs and technical issues that are escalated to you from various users, by performing relevant technical analysis to troubleshoot, escalating to engineering for resolution where required and communicating to stakeholders the impact and outcome of the resolution
  • Attributes Required :

  • Solutions-oriented, can-do attitude and high energy
  • Strong analytical and critical thinking, using data to inform decisions
  • Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
  • Ability to present ideas succinctly, in writing and verbally
  • Versatile and with an appetite to learn by doing
  • Ability to handle multiple competing priorities in a fast-paced environment
  • A proven track record of delivering results, in a fast-paced environment
  • Good technical understanding of software development processes
  • Strong project management and communication skills
  • Good commercial acumen and business analysis skills - analytical and able to use data to make decisions
  • Highly structured thinker with strong attention to detail
  • Versatile, resourceful and able to work on varied tasks simultaneously
  • Ability to verbalise and visualise outcomes and communicate trends in a clear, concise manner
  • Intermediate to advanced SQL skills
  • Qualifications & Experience :

  • Relevant tertiary degree (Computer Science / Engineering / Informatics) or similar degree.
  • A minimum of 5 years’ experience in business analysis, product management or a related field.
  • Experience defining solutions for internal and external customer-facing websites, mobile applications and systems
  • Excellent verbal and written communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences, including technical and non-technical individuals.
  • Experience with working with large text files is a plus
  • Experience in an agile / iterative project management and development environment is a plus
  • Experience in an e-commerce environment is a plus
  • The Environment :

  • Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.
  • com being the leading e-commerce company in Africa.

  • We have fun, work hard, take ownership, collaborate to create solutions, and are always open to direct feedback / new ideas about how we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it’s all in the execution after all.
  • We love what we do and what we are creating.
  • We seek to Employ an Extra Ordinary Mind who :

  • is forthright but respectful
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strives to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial, thrives with change, accepts change is a constant and always looks for solutions to do something better and faster
  • thinks about problems from a business perspective using technical and product input
  • is curious and challenges the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for takealot.com
  • thinks like an owner of the business
  • is SMART , has INTEGRITY and is HARDWORKING
  • If you meet the above you are an Extraordinary Mind, so come join us!

    Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

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