To enable learning and development for internal and external Nedbank stakeholders through analysis, design, development, implementation and evaluation of learning solutions in order to achieve Nedbank's strategic objectives. Job Responsibilities
Determine the scope of work of specific learning interventions, including deliverables and timeframes, and conduct needs analysis.
Deliver Learning and Development (L&D) solutions through learning interventions that are aligned with business and cluster strategic intent.
Apply L&D practices by keepingn abreast of industry trends (Financial Sector and Education, Training & Development) and legislative requirements.
Make recommendation to business by identifying trends and providing feedback on identified success factors, risks and gaps.
Consult with clients through regular interactions to develop an understanding of their business context, structure and needs.
Build and maintain relationships with internal stakeholders through consultation, understanding their requirements and accommodating needs.
Build and maintain relationships in external stakeholders by ensuiring contracted deliverables are met.
Design and develop the required learning intervention, assessment and learning aids whilst ensuiring they are appropriately positioned.
Obtain sign off of learning material / interventions by relevant stakeholders.
Determine if business areas would require change management interventions through analysis of current and (to-be) redesigned process maps.
Create an implementation plan / learning proposal.
Mitigate risk by identifying deviations from contracted plans and processes and escalating as required.
Ensure accurate tracking and reporting of learning interventions.
Contribute to development of procedures, processes and standards.
Ensure accuracy of learning material content about product, processes, systems and legislative requirements.
Support the achievement of the business strategy, objectives and values.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and / or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses.
Contribute to a culture conducive to the achievement of transformation goals.
People Specification Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Advanced Diplomas / National 1st Degrees
Preferred Qualification Relevant HR diploma or degree, specialisation in Learning and Development, ODETDP diploma / certificate, qualifications in area of specialisation e.
g. Wealth Management / Stockbroking / Asset Management. Essential Certifications
Registered Assessor and Moderator with Education, Training and Development Practices Sector Education and Training Authority.
Type of Exposure
Conducting root cause analysis
Analysing situations or data that require an in depth evaluation of multiple factors
Designed and Developed Learning Intervention
Coordinating and gaining commitment from internal stakeholders
Facilitation of workshop / training
Coaching and Mentoring
Writing business proposals.
Conducting a needs analysis.
Communicating complex information in writing and verbally
Using different approaches in new work situations
Minimum Experience Level 5 years or more training / learning development experience within Investment Management (Stockbroking) and / or Asset Management.
Technical / Professional Knowledge
Administrative procedures and systems
Business terms and definitions
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge
Industry specific knowledge
Operational Decision Making
Technical / Professional Knowledge and Skills