Johannesburg North, Gauteng Job no : 505365 Brand : Flight Centre Work type : Full time Location : Johannesburg North Categories : Leisure Travel & Retail Job title : Independent Travel Consultant Purpose : Our Independent Travel Consultant are the industry experts.
They have an existing client base, who are based at home, and work their own time to look after their own clients. Primary duties and responsibilities (KRAs) Sales Ability : Follow the one best way sales process Build and manage a client base via different enquiry channels Strong conversion ratio through knowing your competitors Achieve monthly targets Product Expertise : In depth knowledge on your Top 5 destinations in store In depth knowledge of your Top 3 customer personas in store Continuous self-
development on preferred product Participating in supplier events, educationals and workshops Customer Experience : Follow the one best way Customer Experience process Strong customer engagement driven through person to person ethos Customer relationship management to promote the brand Personally deliver Amazing Travel Experiences Systems and Processes : Become an expert on : Amadeus, Omnis, e-
customer, Compass, all supplier online booking tools and e-mail Follow one best way blueprint to mitigate risk Continuous development on all platforms (self and through the business) Job Requirements Education and qualification : Minimum requirements Added advantage Matric Tertiary qualification Experience : SA citizen / Relevant working visa Repeat client base 2 -
4 years Travel Industry experience GDS experience - Amadeus preferable Other : Location : Nationwide Travelling : Determined by business needs