Business Analyst (Mid – Senior)
Progressive Edge
Cape Town, WC, South Africa
6d ago

Business Analyst (Mid Senior)

Newlands, Cape Town

A company in the asset management and investment field is looking for a new Business Analyst to assist them to realise their goal of becoming South Africa's top investment administrator.

With a principle-centered approach, the organisation hopes to foster an entrepreneurial spirit.

Passion, team spirit, eagerness to give new ideas, willingness to go the additional mile, drive and resolve to succeed, adaptability, and accountability are all required to be successful here.

From the start, you'll feel supported in this team-oriented environment. The people in the organisation care about the success of their co-workers and the company as a whole.

They encourage fresh ideas and innovation, and believe that the individual successes of each employee is critical to the success of the company.

Purpose of the job

The Business Analyst (BA) will be responsible for defining specifications for process and system enhancements, production support items and normal SDLC BA responsibilities, including systems testing.

The role includes a component of production support.

Duties

  • Root-cause analysis and resolution of production support issues within agreed service level agreement (SLA)
  • Requirements definition for process and system enhancements, Business as Usual (BAU) changes and production support items
  • Being involved in system’s testing of both fixes and enhancements
  • Improving structures and processes within which the Client Solutions team operates
  • Ideal experience

  • At least 3 years’ experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration / investments / asset management / financial markets
  • Good understanding of the end-to-end administration processes
  • Experience in process improvements and process definition
  • At least 5 years of formal business and process analysis experience
  • Proven track record of driving and implementing improvements
  • Software testing (as part of the BA competency)
  • Relevant tertiary qualification
  • Business analysis qualification (Diploma or higher)
  • Proven analytical and critical thinking skills
  • Experience in the full range of business analysis competencies (BABOK)
  • Keen attention to detail, passionate about exceptional client services
  • Proactive, self-managed, a sense of urgency and outcomes-driven
  • Positive and professional, with excellent communication and stakeholder management skills
  • Unquestionable integrity
  • Experience of full Microsoft Office suite, including Advanced Excel and Visio or equivalent
  • SQL experience
  • Desirable (but not required) :

  • Digiata
  • Experience in onboarding or implementing new clients or products and services would be a huge plus
  • Experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration
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