Customer Service Agent
Objective Personel
Johannesburg, Gauteng, ZA
7h ago
source : Work-Force
  • Service provider seeks Helpdesk Operator / Customer Support Agent with excellent communication skills Qualification
  • Matric
  • IT related qualification will be beneficial
  • Requirements

  • 3 Years working experience in first line support
  • Experience working at an Internet Service Provider
  • Able and willing to work shifts on a rotational basis
  • Able to multitask
  • Ability to handle difficult customers telephonically
  • Duties

  • Identify the "problem" and transfer to the right Technician
  • Able to multitask
  • Act as a go to person
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