Business Analyst - Delivery
Hansen Technologies
ICCJohannesburg, South Africa
10d ago

Business Analyst - Software Delivery

Hansen Technologies, a global leader in billing and customer care software solutions to the Utilities, Pay-TV and Telecommunications industries.

A growing company with 31 offices around the globe delivering billing solutions to customers in more than 80 countries. We are looking to hire a Business Analyst who will focus on the Pay-

TV industry and work closely with one of our biggest clients in Africa.

Based in Randburg, Johannesburg, you will work as part of a close knit team providing on site identification and rectification of issues.

Working in this customer facing role you will need to be a seasoned Analyst with strong documentation skills as well as a proven ability to communicate with internal and client stakeholders.

You will a strong background in balancing customer needs with business priorities.

This job will offer you the opportunity to work in a dynamic environment where you will be encouraged to be innovative, creative and utilise a high level of technical skills.

The purpose of the job is to support the Customer and on-site team members ensuring resolution of identified issues.

Duties and Responsibilities :

  • Working with our clients to assist in identifying the business processes and the requirements associated with developing technical solutions.
  • Identify and report technical risks throughout the life of the project and provide mitigation strategies for those risks
  • Liaise with internal and external customers to obtain business requirements
  • Create functional requirements documents that will be used by development staff to create technical design documents
  • Work with the Architect and Business Analysts to ensure that the data models accurately reflect the business use case model, technical requirements, and are reconciled with each other
  • Skills and Qualifications

  • Proven experience as an analyst on full life project implementation efforts
  • Bachelor's degree or two to four years related experience and / or training; or equivalent combination of education and experience
  • Proven data analysis experience on multiple projects with production level experience included
  • Previous exposure to DBMSs, database modeling, SQL, and tools to manipulate data required would be advantageous but not essential
  • Experience implementing ERPs, preferably large solutions with a wide variety of integrated applications
  • Experience using word processing software; spreadsheet software; database software, contact management systems and other software tools
  • Knowledge of UML and service-oriented architecture a plus.
  • Strong analytical and decision-making skills
  • Ability to work in a fast-paced environment
  • A self-driven approach that takes responsibility for deliverables, ensuring their accuracy and completeness, with minimal direction required
  • If your experience is relevant we would like to receive your CV. Apply to find out more and start your career with Hansen Technologies.

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