Business Analyst - Software Delivery
Hansen Technologies, a global leader in billing and customer care software solutions to the Utilities, Pay-TV and Telecommunications industries.
A growing company with 31 offices around the globe delivering billing solutions to customers in more than 80 countries. We are looking to hire a Business Analyst who will focus on the Pay-
TV industry and work closely with one of our biggest clients in Africa.
Based in Randburg, Johannesburg, you will work as part of a close knit team providing on site identification and rectification of issues.
Working in this customer facing role you will need to be a seasoned Analyst with strong documentation skills as well as a proven ability to communicate with internal and client stakeholders.
You will a strong background in balancing customer needs with business priorities.
This job will offer you the opportunity to work in a dynamic environment where you will be encouraged to be innovative, creative and utilise a high level of technical skills.
The purpose of the job is to support the Customer and on-site team members ensuring resolution of identified issues.
Duties and Responsibilities :
Working with our clients to assist in identifying the business processes and the requirements associated with developing technical solutions.
Identify and report technical risks throughout the life of the project and provide mitigation strategies for those risks
Liaise with internal and external customers to obtain business requirements
Create functional requirements documents that will be used by development staff to create technical design documents
Work with the Architect and Business Analysts to ensure that the data models accurately reflect the business use case model, technical requirements, and are reconciled with each other
Skills and Qualifications
Proven experience as an analyst on full life project implementation efforts
Bachelor's degree or two to four years related experience and / or training; or equivalent combination of education and experience
Proven data analysis experience on multiple projects with production level experience included
Previous exposure to DBMSs, database modeling, SQL, and tools to manipulate data required would be advantageous but not essential
Experience implementing ERPs, preferably large solutions with a wide variety of integrated applications
Experience using word processing software; spreadsheet software; database software, contact management systems and other software tools
Knowledge of UML and service-oriented architecture a plus.
Strong analytical and decision-making skills
Ability to work in a fast-paced environment
A self-driven approach that takes responsibility for deliverables, ensuring their accuracy and completeness, with minimal direction required
If your experience is relevant we would like to receive your CV. Apply to find out more and start your career with Hansen Technologies.
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