Operations Manager
Masa
Cape Town, Western Cape, ZA
3d ago
source : Latest Jobs

Our client has a position for a suitably qualified persons for the position of Operations Manager in Cape Town. The company provides a one stop shop servicing the ports of Cape Town & Saldanha Bay with a wide range of fresh produce, dry stores, and engineering supplies. Minimum Requirements :

  • Tertiary qualification preferably
  • A minimum of 5 years’ experience in the shipping, chandling industry
  • Strong management experience
  • Proficient in Microsoft Office Suite (Email & Excel)
  • Strong communication skills, both written and verbal.
  • Excellent attention to detail.
  • Analytical and good follow up
  • Service delivery and customer focused.
  • Ability to work in a pressurized and deadline driven operating environment. Key Performance Areas :
  • Have oversight of the daily chandling activities and ensure that all operations are carried out in an appropriate and cost -effective way
  • Conduct continual analysis and evaluation of strategic information such as, costing, mark ups and margins freight costs, etc.
  • and ensure constant improvement thereon

  • Provide insight into sale trends including success rate of quotes, number of quotes vs requests, etc.
  • Generate and implement strategies to improve on customer service levels
  • Work closely with the Management team to set and / or implement policies, systems, and procedures and to follow through with implementation
  • Manage and lead the Warehouse and Procurement functions including stock control
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